Customer snapshot
GDH is a global workforce solutions provider specializing in IT staffing and professional services. With placements spanning multiple states and a high-volume middle office operation, their compliance team carries significant responsibility. Until recently, a significant manual workload came with it.
The challenge
Every week, GDH’s compliance team ran the same routine. For each placement, verifying compliance meant opening the placement record, the candidate record, the job details, location information, and the relevant state websites, cross-referencing all of them by hand before anything could move to payroll. At roughly 30 minutes per placement, it was thorough. It was also unsustainable.
The risk wasn’t just time. Middle office errors carry real consequences like financial exposure, legal liability, and damage to the candidate and client relationships that staffing firms depend on. The manual process made those risks harder to control as placement volumes grew.
Like many middle office teams, GDH also ran on institutional knowledge, checklists and processes that worked, but that only a few people fully understood. Changing them felt risky. Scaling them felt harder.
The solution
When GDH joined the Amplify Audit early adopter program, Molly Brasel, a middle office leader with 12 years of experience at the firm, expected a significant ramp-up. She had set aside a full day to get up to speed.
She didn’t need it.
“We had it up within about an hour, and I had it over to my compliance specialist, and she’s been running with it ever since,” Brasel said.
Amplify Audit lets teams write compliance rules in plain language, with no code, no services engagement, and no black box. The system runs those rules automatically across placements, timesheets, and charges, returning clear results that show what passed, what failed, and the reasoning behind each outcome.
GDH started with 12 audit checks covering their core compliance requirements, including state-specific minimum wage verification and rate card validation. A standout moment came early, when Brasel watched Amplify Audit run a live web search to find the current local minimum wage for a placement and confirm compliance automatically.
“My jaw dropped, I think, about the time you showed the minimum wage. And I never lifted it up from there,” she recalled.
The rules were straightforward to build and, just as importantly, straightforward to change. As their needs evolved, the compliance team updated and expanded the audits themselves, with no IT support required.
The results
Within weeks of going live, the efficiency gains were concrete and significant.
Compliance verification time fell from approximately 30 minutes per placement to around 90 seconds, a reduction of roughly 95%. The same check that once required manually opening five separate sources now runs automatically, with results and reasoning returned in a single view.
GDH’s audit library grew from 12 checks to 30 in a matter of weeks, driven entirely by requests from the compliance team. Adoption, which Brasel had anticipated might require some persuading, turned out to be the easiest part.
“I get messages every day saying, I love this. It’s better than chocolate. It’s better than naps. Please do not take this away from me,” Brasel said.
When Amplify Audit went down briefly for maintenance, her compliance specialist messaged at 8:05 a.m. asking when it would be back up. That’s the measure of a tool that has genuinely changed how a team works.
Looking ahead
GDH is expanding their use of Amplify Audit beyond placement checks to billable and payable charges, working toward a workflow where compliance validation is built into every stage of the process, not just a step before payroll.
For Brasel, the shift represents something bigger than time savings. It’s the difference between a middle office team that spends its week looking for problems and one that spends it solving them.
See what Amplify Audit can do for your middle office. Learn more about Amplify Digital Workers here.
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