Introduction
Q: What is Bullhorn?
A: For the past 26 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Through partnerships with 10,000 customers globally, Bullhorn has built a vast knowledge base of recruitment best practices and deep domain expertise to help firms scale their businesses. Founder-led and headquartered in Boston, Bullhorn employs 1,400 people across 14 countries, focused on our core mission – delivering an incredible customer experience.
Q: What is the API Access Program?
A: The API Access Program enables technology providers to build turnkey integrated services to our platforms. The program is designed for companies that offer solutions to staffing and recruitment agencies.
Q: What criteria is necessary to integrate with Bullhorn?
A: Bullhorn is committed to an open ecosystem that empowers client choice. Our top priorities are platform sustainability and security, so we ensure our customers get the experience they have come to expect. Any technical vendor utilizing the APIs to provide an Integrated Service must contract for API Access.
Contracts & Fees
Q: What are the costs for integrating with Bullhorn?
A: There is an annual platform fee to integrate with Bullhorn which gives you access to a sandbox, technical resources, and 200,000 API calls per month. Any integrator who surpasses the 200K calls in a month will be subject to overage charges. For more information, please review our API Fair Use Policy
Q: Do you offer discounts on the annual platform fee? Do you offer a monthly or quarterly payment plan?
A: The annual platform fee allows us to dedicate the technical resources required to create, maintain, and troubleshoot your sandbox environment as well as maintaining our API documentation and integration guides. We are unable to offer a discount to this fee, and the fee must be paid in full at the beginning of each annual term.
Q: Is there any room to negotiate on the API overage charges?
A: If you anticipate that you will frequently surpass the 200K monthly API calls, there is the possibility of including more API calls to our agreement. This would include a higher upfront committed annual cost.
Q: Do you accept redlines to the API Access Agreement?
A: No. As Bullhorn is opening up access to our APIs and systems to integrators, we do not require that same level of access to the integrator solution. As such, we believe we are taking on more risk in the relationship. The terms set out in the contract, in particular in the Limitations of Liability and Indemnification sections, are meant to mitigate our risk and may not be made mutual.
Q: Can I just get access to my customer’s instance and build directly to them?
A: We do not offer free access to anybody, and customers will not be provided with their API Key if they intend to provide it to a third party vendor who is not contracted with Bullhorn.
Technical & Support information
Q: Can I leverage a third party to build my integration?
A: We do not permit third-party ‘connector’ or ‘middleware’ companies to build integrations with Bullhorn. Integrators are required to leverage in-house developers to build a direct, platform-to-platform integration to the Bullhorn API.
Q: Do you provide technical support?
A: Yes, we have a Technical Services team who can support third parties integrating with Bullhorn if they require additional support. This is a paid engagement, and scope of the work will be reviewed and quoted on request.
Onboarding
Q: We’re ready to sign up! What are the next steps?
- A member of the Bullhorn Alliances team will send you the contract for signature.
- Once signed, our Finance team will issue an invoice for the annual platform fee.
- Before the sandbox access is provided, you will be required to complete a Security Assessment for our compliance team to review
- Once that has been passed and the invoice cleared, you will receive access to your sandbox.
- Please note that promotion of your integration is not allowed unless you decide to go through our validation process. This is a paid engagement with our Technical Services team.
Going to Market:
Q: How do I increase Bullhorn customer adoption of my integrated solution?
A: Integrators may become eligible for certain co-Marketing and co-Selling activities as the customer adoption of their integration grows. In the meantime, we encourage you to leverage your sandbox environment to engage customers with demos.
