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BOSTON—JUNE 13, 2018—ENGAGE BOSTON 2018—Bullhorn®, the cloud computing company that helps staffing and recruiting organizations transform their businesses, will present its highly anticipated Engage Boston 2018 conference with a variety of stories that will showcase how the staffing industry’s most notable leaders are addressing the industry’s greatest challenges. Celebrating its 11th anniversary, Engage Boston 2018 will allow attendees to learn how to transform the staffing and recruiting industry, their businesses, and the lives of candidates through the power of people.
“In the staffing industry, we’re providing opportunities to make differences in the lives of individuals – whether that means presenting them with exciting careers, the chance to prove themselves in new challenges, or the possibility to flourish in society,” said Carole McCluskey, chief information and technology officer, TrueBlue. “It’s incredibly moving to hear how our associates’ lives are changing for the better, and that’s one of the many reasons why I enjoy working in staffing.”
However, myriad challenges face the staffing and recruiting industry, requiring firms to navigate a new world of work. Overcoming leadership challenges and appreciating the greatest strengths in talent, customers, and business leaders drives organizational growth and creates new opportunities for firms. For Joyce Russell, president, Adecco Staffing US, her journey at Adecco relied heavily on developing strong relationships with her colleagues, candidates, and clients.
“I’ve always been moved by the power of establishing strong connections with the people who’ve made the biggest impact on my career,” said Russell, who will join Bullhorn Founder and CEO Art Papas for a fireside chat about leadership lessons. “It’s through these relationships that people can grow their careers and their businesses because – in an industry that is fueled by relationships – people are the catalysts for change.”
Inspiring change from within, motivating and guiding others, navigating new technologies, and maintaining a focus on the power of interpersonal relationships are also other challenges that staffing and recruiting leaders face in today’s business environment. For companies to accelerate their growth, they must rely on their relationships to increase their operations.
“I believe that retention and growth of good people, rather than acquisitions of other companies, is what drives business growth,” said Mark Nussbaum, chief operating officer, Signature Consultants, who’s leading “The Mind of the Practical Leader” session. “Creating a workplace culture that fosters friendships and motivates people will elevate a firm above its competition. It comes down to culture because a company is only as good as the people it employs.”
One example of a thriving workplace culture is Strategic Staffing Solutions, which has helped it attract a loyal and growing roster of consultants. One strategy to ensure a positive culture is seeking unique talent, but that requires asking difficult questions to identify these individuals.
“Businesses must overcome inherent biases and must nurture a corporate and candidate culture that appeals to marginalized but qualified talent pools such as veterans, returning mothers, and the LGBT community,” said Cindy Pasky, founder, president, and CEO of Strategic Staffing Solutions, who is presenting the “Relationships Above All Else: Creating a Culture that Builds Long-Term Trust” session. “Technology can make recruiters even more human and effective at their jobs, allowing them to negotiate the numerous complexities that are arising in the global recruiting sphere.”
Alongside internal talent acquisition challenges are confounding external factors.
Brexit, data protection regulations, financial oversight, trade tariffs, and a continually shifting political landscape are requiring global staffing and recruiting firms to rely on their teams to confront a counter-intuitive economic climate.
“Mitigating these obstacles requires firms to diversify their business strategies, starting with improving sales and recruitment growth and operational efficiencies,” said Janette Marx, global chief operating officer, Airswift, and finalist for the Staffing Leader category of the Bullseye Awards for Staffing Innovation. Marx is also participating on the “Global Perspectives, Local Impact: Growing Your Staffing Firm in a Changing Economic Climate” panel. “I personally enjoy the challenge of working through evolving economic times because it allows our firm to come together as one to face the hurdles head on and overcome them. The power of people is what generates success in our industry.”
To hear these stories, and more, don’t miss Engage Boston 2018 – taking place June 13-15 at The Sheraton Boston Hotel in Boston, Massachusetts. For more information about Engage Boston 2018, please visit http://ow.ly/IoPN30ifkR5. Follow the conference online at #BullhornEngage.
Bullhorn is the global leader in CRM and operations software for the recruitment industry. More than 8,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. Headquartered in Boston, with offices around the world, Bullhorn is founder-led and employs more than 700 people globally. To learn more, visit www.bullhorn.com or follow @Bullhorn on Twitter.
Media Relations Manager, Bullhorn
Brian Sylvester is Bullhorn’s Chief Financial Officer (CFO) with more than 15 years of financial leadership experience. Brian leads Bullhorn’s financial, accounting, and legal functions. Prior to becoming CFO, Brian spent three years at Bullhorn in various finance & accounting roles. Prior to Bullhorn, Brian was Corporate Controller at Pegasystems, a global provider of business process management software where he scaled the finance organization during a period of 2.5x revenue growth. Brian began his career at PricewaterhouseCoopers in their technology audit practice.
Brian is a CPA in Massachusetts, has a Master’s of Science in Accounting from Boston College and a Bachelor’s of Science in Accounting from Bryant University.
SVP, Workforce & Revenue Cloud
As Bullhorn’s SVP of Workforce & Revenue Cloud, Ed drives the company’s middle office strategy and overall product offering. Ed joined Bullhorn as part of the Peoplenet acquisition where he spent 7 years as the President/CEO leading up to the acquisition in late 2017. Prior to joining the Bullhorn family, Ed has spent his career designing, building and managing technology solutions for numerous Fortune 500 companies. He has been a Partner in an ERP-focused consulting firm, a CIO for a global pharmaceutical company, a supply-chain leader for a retail company and the leader of a services company from its inception to $50MM in revenue. Ed was born in Florida but has spent the last 20+ years in Atlanta, GA. Ed loves to play golf, tennis and basketball and occasionally gets out kite boarding when the wind is just right.
Ed holds a Bachelor of Science in Industrial and Systems Engineering from the Georgia Institute of Technology and an MBA from Goizueta Business School at Emory University.
Vice President of Product
Jonathan Novich is Vice President, Product for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 7,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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VP of Global Enterprise Accounts and Strategy
Ryan Murphy is the Vice President of Global Enterprise Accounts and Strategy. He began his 10-year career at Bullhorn as a finance and sales intern, affording him a 360-degree view of the software-as-a-service industry and Bullhorn’s business model. Prior to his current role, Ryan served as an Enterprise Account Executive where he honed his customer-first leadership style and championed Bullhorn’s offerings to its most strategic clients. Today Ryan leads a team across the US, UK and APAC to execute on Bullhorn’s global business strategy and introduce its product to new industries and markets. Ryan has a Bachelor of Arts in Business Administration from Boston University.
VP of Alliances and Business Development
Nina Eigerman is Bullhorn’s VP of Alliances and Business Development, responsible for the company’s technology and services partnerships. Prior to joining Bullhorn, Nina ran the Business Services practice at G2 Capital Advisors, helping agencies and their providers with capital market transactions. Earlier in her career, she was the President of Aquent Solutions and a consultant with McKinsey & Company. She also ran a full desk at a-connect, a global strategic staffing firm. Nina has a Bachelor of Arts from Harvard College and graduated from the MIT Sloan School of Management.
Senior Vice President of Services and Support
As Senior Vice President of Services and Support, J.R. leads global client services, professional services, and support for all Bullhorn product lines. J.R. directs both the company’s customer service and professional service efforts around the world, engaging customers throughout all points in the customer journey, both proactively and retroactively, and delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company, spanning performance management, employee and leadership development, organizational design, and strategy, all of which align to a focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and held a number of key leadership roles prior to joining Bullhorn.
Executive Vice President of Corporate Development and International
Peter oversees Bullhorn’s international operations across EMEA and APAC in his role as Executive Vice President of Corporate Development and International. Peter joined Bullhorn in 2009 and was responsible for its highly successful UK launch. In addition to growing the international team to over 50 staff and establishing Bullhorn as the UK’s market leading recruitment software in fewer than three years, Peter has expanded Bullhorn’s reach into EMEA and APAC and achieved a user base of more than 10,000 international users. Prior to taking on the launch of Bullhorn in the UK, Peter spent 20 years working in the recruitment industry and held a number of senior director roles before moving into the technology space.
Chief People Officer
As the Chief People Officer, Kim is responsible for driving a highly effective people strategy, leading global talent acquisition, and directing training and learning programs while ensuring an engaging culture. Kim brings over 20 years of human resources management experience to Bullhorn. Prior to joining Bullhorn, Kim worked for Harvard University as the Director of Organizational Effectiveness and for E Ink Corporation as the Director of Human Resources. Kim started her career in the staffing industry as a recruiter placing temporary employees. Kim graduated magna cum laude with a Bachelor of Arts in Psychology from Syracuse University and has an Master of Science in Industrial/Organizational Psychology from Rensselaer Polytechnic Institute.
Chief Revenue Officer
As Bullhorn’s Chief Revenue Officer, Mike drives the company’s global revenue growth. Mike was one of the first 15 team members of Bullhorn Inc. in Boston and relocated to London in 2010 to start up the International team. In his 6 years in London, Mike drove regional expansion into the Netherlands, Germany, Singapore, and Australia. He has supplied cloud-based solutions to recruitment consultancies in over 50 different countries worldwide for the past 10 years. Mike was born and raised in the Boston-area where he grew up an avid sport fan. He earned his Bachelor of Science in Business Management from Babson College.
Chief Marketing Officer
As CMO, Gordon Burnes directs the company’s marketing and business development efforts, including product marketing, demand generation, PR, branding, creative, and Bullhorn Marketplace. He brings a broad range of skills and experience to the company across the product, marketing, sales, and business development functions to help drive growth. Gordon was previously the IBM executive in charge of worldwide marketing for the Risk Analytics group, which became the leading provider in the industry over the course of his tenure. Prior to IBM, Gordon ran marketing and business development for OpenPages, which was acquired by IBM in 2010. Gordon has a Bachelor of Arts in Anthropology from Harvard College and an MBA from Columbia University.
President and Chief Technology Officer
As President and CTO, Matt leads Bullhorn’s architectural, technical, and software design and development efforts. He also directs the product management team’s work defining product strategy, and global customer support and success. Since joining Bullhorn in 2004, Matt has held a variety of leadership positions managing the growth of various technical and services teams, including Vice President of Professional Services. Prior to Bullhorn, Matt worked at PricewaterhouseCoopers, specializing in systems process assurance for such companies as Fidelity and State Street Global Advisors. Matt holds a Bachelor of Science in Business Administration with a concentration in Finance from Boston University’s School of Management.
Founder & CEO
As Bullhorn’s Founder and CEO, Art was the original architect of Bullhorn’s flagship Customer Relationship Management (CRM) system, which now helps more than 7,000 companies around the world run their businesses. He is the Chairman of the Board at Career Collaborative, an organization that teaches unemployed and under-employed adults how to build careers that change lives and strengthen families. In 2014, Ernst & Young named Art an EY Entrepreneur of the Year Award Winner in New England. Prior to starting Bullhorn, Art started his career as a software engineer at Thomson Reuters. Art is a graduate of Tufts University, holding a Bachelor of Science degree in Mathematics.