Bullhorn Shifts the Paradigm around Customer Communication at CRM Evolution 2016
WHO: Gordon Burnes, chief marketing officer, Bullhorn
WHEN: Monday, May 23rd, 2:15 p.m. ET
CRM Evolution Conference
Omni Shoreham Hotel
2500 Calvert St. NW
Washington, D.C. 20008
About CRM Evolution:
CRM Evolution is the premier conference and exhibition showcasing the latest ideas and trends in customer relationship management (CRM). Each year, CRM practitioners, consultants, and other industry experts meet to share and discuss the latest ideas, strategies, innovations, services, and solutions from the world’s leading companies.
At this year’s CRM Evolution conference, Gordon Burnes, CMO of Bullhorn, which provides cloud-based CRM solutions for relationship-driven businesses, will present the session “No Secrets, No Silos — Just Customer Success.”
In this presentation, Burnes will discuss why it’s time to radically rethink CRM. Most systems are plagued by poor adoption and incomplete data, obfuscating the true nature and health of your customer relationships. Before you can understand and address your customers’ needs, you must have complete transparency into all customer communication in order to anticipate service disruption, win advocates, and deliver incredible customer experiences. Next-generation systems address adoption challenges, solve the data problem, and help deliver on CRM’s promise. His discussion will focus on the key strategies needed to deploy a radical rethinking of how to deliver better customer experience – a rethinking that starts by daring to be open.
Bullhorn is a platinum sponsor of CRM Evolution. For more information about the show, visit the conference website.
Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. Its data capture and customer insight technology puts the most up-to-date and powerful information at users’ fingertips to give them everything they need to win customers and keep them happy. Today, Bullhorn serves more than 10,000 clients and 350,000 users, and its software solutions are used by some of the world’s most prominent services enterprises to help increase sales, improve service delivery, and streamline operations. Headquartered in Boston, the company has offices in St. Louis, London, and Sydney, with 500 employees globally. The company is founder-led and backed by Vista Equity Partners. To learn more, visit www.bullhorn.com or follow @Bullhorn on Twitter.
Director of Marketing Communications