Staffing and recruiting firms work hard to deliver high-quality service to their clients. When asked to rate the service they provide, respondents gave their firms an average score of 8.81 (out of 10).
Unfortunately, staffing clients don’t feel the same way.
When asked to rate their satisfaction with the staffing services they use, clients gave their staffing providers an average satisfaction score of 5.98 (out of 10).
Download the latest ebook, created in collaboration with CareerBuilder, to learn all about what is driving this disconnect and how your firm can avoid it, plus: