Bullhorn Privacy and Cookies Policy
Version: November 26th, 2018
1.1. We collect the following categories of personal data from our customers, customers’ candidates and Site visitors:
1.6. Personal data may be disclosed or distributed to another party with which Bullhorn enters, or may enter, into a corporation transaction. If Bullhorn is acquired in a merger, acquisition, or sale of all or substantially all its assets, you will be notified via email, on our Site and/or by a prominent notice on our Service of any change in the uses of your personal data, as well as any choices you may have regarding your personal data. The disclosure of personal data to another party as set forth herein may involve the transfer of such personal data outside the state, province, country or other jurisdiction in which Bullhorn stores or otherwise processes personal data, subject to Bullhorn taking steps to provide that any such transfer is made only in compliance with applicable laws. In the unlikely event of a bankruptcy, insolvency or liquidation, the database containing personal data may be treated as an asset of Bullhorn and may be subject to transfer to a third party.
1.7. Bullhorn may disclose personal data to companies that assist us in providing our Service or that partner with us to provide you their services or content. In this context, any such transfers to third parties are governed by our vendor agreements with them, which provide standards of care for the protection for personal and confidential information that are not less stringent than the standards contained in our customer agreements, and in no event, less than a reasonable standard of care in accordance with the Privacy Shield Framework and other applicable law. Such third-party companies are authorized to use your personal data only as necessary to provide these services to us and/or you and for the purposes for which the personal data was collected. Personal data may be transferred to third parties outside the state, province, country or other jurisdiction in which Bullhorn stores personal data, subject to Bullhorn taking steps to provide that any such transfer is made in full compliance with applicable laws. In the case of partners with whom you contract directly, their policies regarding personal data will govern your relationship with them as stated in the applicable agreement between you and the partner and we will not be responsible for any actions or omission of these partners.
1.8. Customers are solely responsible for maintaining the confidentiality and security of their user registration and password. Customers or Site visitors may opt-out of receiving sales, promotional or advertising emails from us by selecting the opt-out link located in the message body of all our electronic communications. Customers or Site visitors may also email firstname.lastname@example.org directly with a request to be removed from such communications. We may also track and analyze information that doesn’t directly identify you as a person and aggregate usage and volume statistical information from our Site visitors, customers’ candidates and customers and provide such information in aggregated form to third parties.
1.9. We are a service provider to our customers and have no direct relationship with the customer candidate or any individual whose personal data a customer processes. If you are a candidate or individual of one of our customers and would no longer like to be contacted by a person or entity that uses our Service, please contact the customer that you interact with directly. If you are a customer and would like to update your account, please contact us at email@example.com.
1.10. Marketing: Bullhorn may also ask website visitors who register for the Bullhorn Community, to provide certain information, such as email addresses to use and receive content from the site. Bullhorn will provide these visitors with the ability to opt-in or opt-out of future communications from the Company as required by applicable law. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or at your member profile on our Site or by contacting us at firstname.lastname@example.org.
2.1. Technologies such as cookies or similar technologies are used by Bullhorn and our partners, affiliates, or our service providers. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
2.2. Log in files: We gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, the files viewed on our site (e.g., HTML pages, graphics, etc.), to analyze trends in the aggregate and administer the Site. We do link these automatically-collected data sets to personal data of you that we may have already stored.
2.3.1. Strictly necessary cookies are required for the operation of the Site. These include, for example, cookies which are necessary for users to create an account or login to secure areas of the Site, and cookies that are required to show error or success messages to users.
2.3.2. Session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. This information allows Bullhorn to process your transactions and requests. Session cookies help us make sure you are who you say you are after you’ve logged in and are required to use the Bullhorn application.
2.3.3. Persistent cookies that only Bullhorn can read and use, to identify the fact that you are a Bullhorn customer or a visitor, who has registered for the Bullhorn Community, to identify and maintain your preferences such as language, country and last check out or to receive certain types of content. Persistent cookies remain on your computer after you’ve closed your browser or turned off your computer. They include such information as a unique identifier for your browser. We are careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users or visitors who disable their Web browsers’ ability to accept cookies will be unable to use all aspects of our service or the Bullhorn Community.
2.3.4 Targeting cookies which store a user’s username, the referring user if using the referral network and the referral source to the Site.
2.3.5. The following third party, performance, and targeting cookies could be used:
2.3.6. Functional cookies which store user ids and enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
2.3.7. Strictly necessary cookies are necessary for the website to function. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
2.6. Social Media (Features) and Widgets: Our Site includes social media features, such as LinkedIn. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy statement of the company providing it.
2.7. Blogs: Our Site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal data from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal data, in which case we will let you know if we are unable to do so and why. Alternatively, if you used a third-party application to post such information, you can remove it, either by logging into the application and removing the information, or by contacting the appropriate third party application.
Upon request and within 30 days, or as otherwise required by applicable law, Bullhorn will provide you with information about whether we hold, or process on behalf of a third party, any of your personal data. In addition, Bullhorn will take reasonable steps to permit customers to correct, amend, delete, or receive a copy of their personal data. To request this access, please contact firstname.lastname@example.org. In accordance with customer agreements, Bullhorn will, upon request, provide our customers with a copy of their personal data stored by Bullhorn upon expiration or termination of the customer agreements, unless applicable law determines otherwise.
Bullhorn acknowledges that you have the right to access your personal data and to withdraw consent to the use/processing of your personal data. In most cases, Bullhorn has no direct relationship with the individuals whose personal data it processes for customers. We recommend that an individual who seeks access, or who seeks to correct, amend, delete or receive a copy of personal data should direct his/her query to the Bullhorn customer (the data controller). If requested to remove data by our customer, we will respond within 30 days or as otherwise required by applicable law. Individuals may also submit such inquiries or requests directly to Bullhorn at no cost for them by contacting email@example.com.
Bullhorn employs reasonable and appropriate security measures to protect against the loss, misuse, and alteration of the personal data it processes. When the Service is accessed using Microsoft Internet Explorer versions 8.0 or higher, Transport Layer Security (TSL) technology protects information using both server authentication and data encryption to help provide that personal data is safe, and secure while in transit. Bullhorn also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Service in a secure server environment that uses a firewall and other advanced technology to protect against interference or access from outside intruders. Finally, Bullhorn provides individual usernames and passwords that must be entered each time a customer logs on. These safeguards help protect against unauthorized access, maintain data accuracy, and provide for the appropriate use of personal data. Nevertheless, no method of transmission over the Internet, or method of electronic storage, is one hundred percent (100%) secure, however. Therefore, we cannot guarantee absolute security. If you have any questions about security on our Service, please contact us at firstname.lastname@example.org.
We do not knowingly collect information from minors. To use the Site, you must be the age of legal majority in your place of residence. By using the Site, you hereby represent that you are at least the age of legal majority in your place of residence. We do not use an application or other mechanism to determine the age of users of the Site. All information provided to us will be treated as if it was provided by an adult. We will use commercially reasonable efforts to delete information associated with a minor as soon as practicable if we learn that a minor has submitted information about himself/herself to us.
California law permits California residents who provide us with personal data to request certain information regarding our disclosure of such information to third parties for their direct marketing purposes. We do not, at this time, disclose such information to third parties for their direct marketing purposes. If we change this policy, we will update this provision and provide instructions on how you may make a request for details
There are many methods where web browser signals and similar mechanisms can indicate your choice to disable tracking. But we may not be aware of or able to honor every such mechanism. Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” (DNT) signals other than cookies, we may not respond to undefined DNT signals to our Sites or online services. More information about “do not track” is available at www.allaboutdnt.org concerning such information.
We may update this privacy statement to reflect changes to our information practices that will become effective upon posting. If we make material changes to this policy, we will notify you here, by email, or by means of a notice through the Service prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Bullhorn, Inc. is responsible for the processing of personal data it receives from data exporters under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Bullhorn, Inc. fully complies with the Privacy Shield Principles. With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Bullhorn, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Bullhorn, Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
The Company adheres to the Privacy Shield Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access and recourse, and enforcement and liability as described herein.
Bullhorn has appointed Data Protection Officers in the United States and European Union, who are responsible for matters relating to data privacy and protection. The Data Protection Officers can be contacted by email at DPO@bullhorn.com, or by mail at: Bullhorn, Inc., 100 Summer Street, 17th Floor, Boston, MA 02110, Attn: Data Protection Officer, Legal or K.P. van der Mandelelaan 68-70, 3062 MB Rotterdam, Netherlands, Attn: Data Protection Officer, Legal.
Senior Vice President, Customer Success
As the Senior Vice President of Customer Success, Tamsyn leads Bullhorn’s Services and Customer Success teams. She is responsible for successful delivery of all products and services globally and is committed to creating and maintaining incredible long term customer experiences in the candidate to cash process. Tamsyn has been delivering implementations for over 25 years with companies such as SAP, Ariba, Zuora: specialising in HR, Payroll, Procurement and Quote To Cash capability. She trained as a software engineer after studying Maths, Statistics, and Computing in England.
Director of International Marketing
As the Director of International Marketing at Bullhorn, Catherine is responsible for all international marketing efforts across EMEA and APAC. Catherine has been with Bullhorn based in the Boston office since 2010 and has recently relocated to London. Over her tenure, she’s overseen several marketing functions including demand generation, marketing operations, and events. She is passionate about marketing technology, building high-performing teams, and leveraging both to drive for results. Catherine has a Bachelor of Arts in Global Studies from Providence College.
Regional Sales Director, EMEA
Pieter Duijst serves as regional Sales Director for EMEA, based in our Amsterdam EMEA headquarter. Before joining Bullhorn he served in sales leadership positions in market leaders like Oracle as well becoming the CEO of private cloud-based software companies like: Redmessage Ltd, Hyperwave AG, Myrio Inc. He started his career at hardware companies: DEC Inc., Apollo computers Inc and Silicon Graphics Inc. Pieter brings with him 30+ years of experience in building technology companies as well as starting and growing operations in Europe.
Regional Director, APAC
Simon Greening leads Bullhorn’s Sales and Operations in APAC from our Sydney office. He has over 10 years experience in the recruitment sector with tenures working for leading agencies such as SThree and RobertWalters as well as in the technology sector for Bullhorn and Salesforce. He has always had a passion for technology and has a Computer Engineering Degree from Middlesex University.
Leader & Talent Business Partner
Carley, Leader & Talent Business Partner, has been with Bullhorn since 2015. She brings along 8 years of experience in HR, within a variety of non-profit and private sector organisations. Working alongside the Human Resources and Talent Acquisition team in Boston, Carley supports the international region, covering EMEA and APAC. Carley has a passion for Employee Engagement and Leadership which has helped her develop a broad academic background, gaining a Post Graduate Degree at Brighton University and CIPD qualification.
Regional Success Manager
Louise Charlton spent 10 years working as an IT Analyst in the recruitment industry. The IT, database, and training experience gained in this time provided a solid foundation for her move to Bullhorn International at its inception in the UK in 2010. Since then, Louise has worked across multiple departments, including Support, Account Management, and Customer Success, and she now heads up the International Customer Success team. This role allows her to utilise her vast knowledge and experience to ensure optimal adoption of Bullhorn by all clients.
Vice President of Sales, EMEA & APAC
Andy is an experienced Sales Leader and Senior Leadership Team member. Prior to joining Bullhorn he spent 10 years leading teams who worked with a broad mix of Enterprise organisations supporting them to drive operational efficiency and business growth through the deployment of technology. Whilst at Bullhorn he was initially responsible for the health of existing clients and the growth of new clients across the UK and now as Vice President of Sales he hold accountability for the health and growth of Bullhorn across the EMEA and APAC regions.
Director, International Support
As Director of International Support, Jake leads the Support function for Bullhorn’s international operations across EMEA and Asia Pacific. He joined Bullhorn in 2010 as one of its first employees in support and he’s since created a talented support team that provides great service for our clients. He’s also responsible for developing the support strategy as the company continues to grow its business internationally. Prior to Bullhorn, Jake worked in various roles in telecommunications and moved on to the MPS Group (an Adecco company), where he provided application support in recruitment.
Senior Vice President of Leadership Strategy
As Bullhorn’s SVP of Leadership Strategy, Deb is responsible for cultivating great leaders so the firm can successfully execute on its ambitious growth strategy. She inspires top performance and builds a pipeline of strong leaders for the future. Prior to joining Bullhorn, she was Principal Consultant at PDI Korn Ferry where she conducted leadership assessments and provided executive coaching to clients across geographies and industries. An executive coach for more than 13 years, she was previously a faculty member at Trinity College Dublin Graduate School of Business/IMI and a senior consultant for Hay Group and Monitor Group. Deb holds a Bachelor of Arts in Architecture and a PhD in Sociology from Columbia University.
VP of Alliances and Business Development
Nina Eigerman is Bullhorn’s VP of Alliances and Business Development, responsible for the company’s technology and services partnerships. Prior to joining Bullhorn, Nina ran the Business Services practice at G2 Capital Advisors, helping agencies and their providers with capital market transactions. Earlier in her career, she was the President of Aquent Solutions and a consultant with McKinsey & Company. She also ran a full desk at a-connect, a global strategic staffing firm. Nina has a Bachelor of Arts from Harvard College and graduated from the MIT Sloan School of Management.
VP of Global Enterprise Accounts and Strategy
Ryan Murphy is the Vice President of Global Enterprise Accounts and Strategy. He began his 10-year career at Bullhorn as a finance and sales intern, affording him a 360-degree view of the software-as-a-service industry and Bullhorn’s business model. Prior to his current role, Ryan served as an Enterprise Account Executive where he honed his customer-first leadership style and championed Bullhorn’s offerings to its most strategic clients. Today Ryan leads a team across the US, UK and APAC to execute on Bullhorn’s global business strategy and introduce its product to new industries and markets. Ryan has a Bachelor of Arts in Business Administration from Boston University.
Vice President of Enterprise Client Services
As VP of Enterprise Client Services at Bullhorn, Carrie Zellmer excels at creating a culture of service excellence and forming strong relationships with Bullhorn’s enterprise customers. Carrie previously served as Managing Director for MaxHire and Sendouts and was responsible for building processes and growing a team dedicated to working with new and existing customers. Carrie and her team utilized extensive industry knowledge to work directly with clients and coach new representatives. Prior to Bullhorn, Carrie spent 7 years at LaSalle Network in Chicago, where she was Vice President of Sales and Recruiting. Carrie has both a Bachelor of Science in Accounting and a master’s degree in Accountancy from the University of Wisconsin, and an MBA from the University of Chicago.
Senior Vice President of Services and Support
As Senior Vice President of Services and Support, J.R. leads global client services, professional services, and support for all Bullhorn product lines. J.R. directs both the company’s customer service and professional service efforts around the world, engaging customers throughout all points in the customer journey, both proactively and retroactively, and delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company, spanning performance management, employee and leadership development, organizational design, and strategy, all of which align to a focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and held a number of key leadership roles prior to joining Bullhorn.
Executive Vice President of Corporate Development and International
Peter oversees Bullhorn’s international operations outside North America in his role as Executive Vice President of Corporate Development and International. Peter joined Bullhorn in 2009 and was responsible for its highly successful UK launch and continued expansion internationally. Peter has grown the international team to over 100 staff, established Bullhorn as the UK’s market leading recruitment software and has expanded Bullhorn’s reach into EMEA and APAC, achieving a user base of more than 30,000 international users. Prior to taking on the launch of Bullhorn International, Peter spent 20 years working in the recruitment industry and held a number of senior director roles before moving into the technology space.
Chief People Officer
As the SVP of Human Resources and Talent, Kim is responsible for driving a highly effective people strategy, leading global talent acquisition, and directing training and learning programs while ensuring an engaging culture. Kim brings over 20 years of human resources management experience to Bullhorn. Prior to joining Bullhorn, Kim worked for Harvard University as the Director of Organizational Effectiveness and for E Ink Corporation as the Director of Human Resources. Kim started her career in the staffing industry as a recruiter placing temporary employees. Kim graduated magna cum laude with a Bachelor of Arts in Psychology from Syracuse University and has an Master of Science in Industrial/Organizational Psychology from Rensselaer Polytechnic Institute.
Chief Revenue Officer
As Bullhorn’s Chief Revenue Officer, Mike drives the company’s global revenue growth. Mike was one of the first 15 team members of Bullhorn Inc. in Boston and relocated to London in 2010 to start up the International team. In his 6 years in London, Mike drove regional expansion into the Netherlands, Germany, Singapore, and Australia. He has supplied cloud-based solutions to recruitment consultancies in over 50 different countries worldwide for the past 10 years. Mike was born and raised in the Boston-area where he grew up an avid sport fan. He earned his Bachelor of Science in Business Management from Babson College.
Chief Financial Officer
Paul Deeley is Bullhorn’s Chief Financial Officer (CFO). With more than 20 years of financial leadership experience at a variety of successful Boston-area technology companies, Paul leads Bullhorn’s financial, accounting, and legal functions. He was most recently Vice President of Finance at Constant Contact, a publicly-traded provider of Software-as-a-Service marketing solutions. Prior to Constant Contact, Paul was Director of Finance at Nokia, the world’s largest manufacturer of mobile devices. He has also held leadership positions at NMS Communications, Hill Holliday Connors Cosmopulos, and AMR Research. Paul graduated from Boston College with a Bachelor of Science degree in Accounting.
President and Chief Technology Officer
As President and CTO, Matt leads Bullhorn’s architectural, technical, and software design and development efforts. He also directs the product management team’s work defining product strategy, and global customer support and success. Since joining Bullhorn in 2004, Matt has held a variety of leadership positions managing the growth of various technical and services teams, including Vice President of Professional Services. Prior to Bullhorn, Matt worked at PricewaterhouseCoopers, specializing in systems process assurance for such companies as Fidelity and State Street Global Advisors. Matt holds a Bachelor of Science in Business Administration with a concentration in Finance from Boston University’s School of Management.
Chief Marketing Officer
As CMO, Gordon Burnes directs the company’s marketing and business development efforts, including product marketing, demand generation, PR, branding, creative, and Bullhorn Marketplace. He brings a broad range of skills and experience to the company across the product, marketing, sales, and business development functions to help drive growth. Gordon was previously the IBM executive in charge of worldwide marketing for the Risk Analytics group, which became the leading provider in the industry over the course of his tenure. Prior to IBM, Gordon ran marketing and business development for OpenPages, which was acquired by IBM in 2010. Gordon has a Bachelor of Arts in Anthropology from Harvard College and an MBA from Columbia University.
Founder & CEO
As Bullhorn’s Founder and CEO, Art was the original architect of Bullhorn’s flagship Customer Relationship Management (CRM) system, which now helps more than 7,000 companies around the world run their businesses. He is the Chairman of the Board at Career Collaborative, an organization that teaches unemployed and under-employed adults how to build careers that change lives and strengthen families. In 2014, Ernst & Young named Art an EY Entrepreneur of the Year Award Winner in New England. Prior to starting Bullhorn, Art started his career as a software engineer at Thomson Reuters. Art is a graduate of Tufts University, holding a Bachelor of Science degree in Mathematics.
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