Being the owner of a staffing agency requires you to sacrifice your own time and risk your own money, which isn’t easy. Sure, being your own boss is appealing ―you get to decide who’s hired on your team and what hours you want to work ―but the role also comes with plenty of responsibility.
One inevitable challenge that all business owners must face is choosing the right strategic partners to keep the company running smoothly. This includes talent, investors, and even vendors that provide the products and services you need to compete in the market.
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Staffing is an ultra-competitive industry. Choosing the right staffing software partner is like getting married. Does the vendor understand your business? Is the relationship going to make your business better? These are some of things you should ask yourself when evaluating staffing company software. If the vendor is not one to which you’d want to be married, then you probably shouldn’t partner with them.
Today’s staffing firms require innovative software that enables them to respond quickly to changing market conditions and new developments. Many of the applicant tracking systems (ATS) and recruitment CRM solutions that vendors offer are not built with an architecture that is flexible and powerful enough to support the agile framework staffing companies demand.
Multi-tenant architecture, which is widely used in cloud computing and software-as-a-service (SaaS) solutions, uses a single instance of software to serve multiple customers (tenants), while keeping each user’s data separate, safe, and secure.
Staffing software solutions that do not use a multi-tenant architecture have separate instances of their application and data for each user, making it harder for the vendor to maintain and slower for them to update, which explains the growing popularity of cloud-based solutions.
Staffing Software Through the Years
Software for staffing companies has come a long way over the past ten years. Once dominated by on-premise, custom, homegrown solutions, the recruiting software landscape has matured. Staffing companies have turned to cloud-based systems that provide more flexibility and speed.
Recruiters want to move fluidly through their recruiting system without losing their place as they go from candidate to candidate, candidate to client, and phone call to email, which requires a fully end-to-end solution with both an applicant tracking system and CRM solution.
Other features that might be included in an advanced staffing solution include a:
Back Office Solution ― A back office solution allows users to automate manual tasks such as time and expense submissions. Users can also send invoices on-the-go and get client approvals faster, while eliminating frustrating and expensive human errors.
Social Recruiting Tool ― Last year, Bullhorn’s Staffing and Recruiting Trends report found that the greatest opportunity for recruiting firms was “access to passive candidates via social media.” A social recruiting tool helps recruiters leverage their social networks to source candidates and identify potential movers more efficiently.
Mobile Recruiting Software ― Mobile recruiting software gives staffing firms further advantages by allowing them to enter data on the road and view client or candidate information before or during meetings, at their fingertips.
Reporting and Analytics ― Recruiting firms generate a ton of data every day, but the data alone isn’t useful without a full analysis behind it to help provide your team with insight into which business processes are working and which aren’t. A reporting and analytics tool can help improve data quality and give you a better understanding of your team’s strengths and weaknesses so you can build a healthier business.
Looking to purchase the right staffing agency software for your firm? Check out Bullhorn’s ATS Buyer’s Guide to learn more about the key requirements to consider as you evaluate different solutions available in the marketplace.
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