In 2015, HCS selected SkillSurvey Reference to automate the process. The team integrated SkillSurvey Reference with their Bullhorn ATS & CRM to further streamline and accelerate the hiring process. The combined solution allows recruiters to request a reference check from within one application, which only takes about a minute of their time, and the system automatically updates once references respond. Recruiters are then notified by email when a candidate is ready to finalize and move to the next stage of the interview process.
HCS Healthcare helps its clients fill a myriad of positions. Because each position requires different skills from the candidates, HCS is able to choose from the more than 170 job-specific surveys SkillSurvey has to offer, including patient financial services representatives and RN case managers.
References provide feedback on observed job-related behaviors, as well as include additional comments on a candidate’s strengths and any areas of improvement he or she observed. Since the process is so fast and easy, HCS can conduct a reference check as soon as a candidate is pre-screened, regardless of whether they have been placed.
“Using SkillSurvey,” said Gilda, “We can now check references for five to six candidates at once, rather than only two or three. By providing our clients with the answers to open-ended questions, we make it easier for them to determine who might be the best fit for their culture. And we can check references for every candidate in our database, which means they’re ready to be placed. That speeds up our process significantly.”
