Prior to using Bullhorn Onboarding, keeping track of candidates and placements while also managing payroll had become a daunting task that involved countless emails, calls, and paperwork. All information had to be entered manually, sent out via email, and gathered and maintained in a paper file that was number-coded back to actual physical records. It was a huge undertaking that Matt Brosseau of Instant Alliance recalls as “a mess.” “It worked but it required a lot of brute force on our end,” Brosseau says of their previous onboarding system. This paper-heavy process was carried out by a payroll administrator who dedicated her entire workweek to the task, plus two other individuals who spent an entire day each week on manual entry. In total, Brosseau estimates that approximately 56 hours a week was spent just on these error-prone tasks, and many candidates complained about the cumbersome process.
In the years before Bullhorn Back Office, recruiting work at Instant Alliance relied heavily on tedious manual entry. The team used a secondary vendor to operate all of their timesheets, which would then be exported into ADP to generate payroll. While the accounting manager served as a sort of quality control barometer, a large amount of the timesheet management work fell directly on recruiters. Chaos would often ensue when timesheets were due each week. Recruiters had questions for their managers and issues would almost always arise, causing each recruiter to lose 2-4 valuable hours out of their day.
