According to Beth, since adopting VMS Sync and its new submittals functionality, “the three biggest benefits that we’ve seen center around speed to submit, efficiency, and being able to spend more time on higher-impact activities.”
Increased speed to submit
With VMS Sync, The Jacobson Group can now begin working on a job the moment it’s released and hasincreased their fill rate on orders coming through VMSes by 5x without markedly increasing the size of the team. “Being able to handle more allows us to scale this team more effectively,” Beth said. The team has also increased their participation rate to over 159%—submitting more than 1½ people per job order that the company receives.
Newfound efficiency and cost-savings
The Jacobson Group wanted to automate as many manual processes as possible, which would create cost savings that they could then pass along to the customer. “Because the process is less labor-intensive, our team can handle a larger volume of work,” Beth said. The team was even able to increase its number of customers by 400%.
Jennifer Shorr, Assistant Vice President of Operations, shared that “working completely within Bullhorn for that process decreases ramp-up time, allowing us to plug and play new staff when there’s an increase in volume.”
Focus on high-impact activities
According to Beth, by increasing overall recruiter productivity through the automation of processes and increased training, their team is able to focus on more strategic initiatives like strengthening relationships with candidates, being more engaged with those candidates, and finding out what hiring managers are really looking for. “Because our recruiters can now accomplish more in less time, they’re able to spend more time thinking,” Beth said, explaining that this strategic thinking helps their team figure out what high-value initiatives they should be focused on.
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Stronger MSP Relationships
According to Beth, there are several metrics that The Jacobson Group is consistently measured on with all of their partnerships—time to submit, participation rate, and attrition—which Beth says have all benefited from the automation the team put in place this past year.
Freeing up additional time to be strategic and reach out to placements on assignments means that the number of unplanned ends, or attrition rate, has decreased. “I think that is probably the most impactful to the client,” she said.
Jennifer added that “the benefits of the submittals functionality is really the ability to meet those key SLAs, specifically time to submit. When you think about working in several or many different VMS systems, the submittals piece really streamlines that, takes out the guesswork of remembering those intricacies that apply to one VMS system versus the next.”
“My focus with our team is on creating strong relationships with the MSP partners, the same way we used to with hiring managers,” Beth said.
