Gain Customer Health Insights, Elevate Customer Satisfaction, and Deliver Consistently Remarkable Service
By transitioning to a CX platform that offers data-driven insights tailored to your industry, our platform enables significant improvements in customer experiences. This approach directly addresses the common gap in understanding customer needs, facilitating informed, strategic decision-making through detailed analytics.
Our CX platform equips your service teams with immediate insights into customer interactions, allowing for swift adjustments at critical moments in the client and candidate journeys. It ensures that your leadership can maintain service-level consistency and accountability throughout the organization.
By reducing variability in Net Promoter® Scores (NPS®) and equipping teams with continuous improvement tools, our solution standardizes service excellence across all customer-facing teams. It anticipates and resolves service issues before they impact customers, significantly boosting overall satisfaction and unlocking new opportunities.
Fully integrated and automated with Bullhorn
ClearlyRated’s Bullhorn Marketplace application automatically puts your business intelligence where your teams need it most – in the tools they rely on everyday to provide remarkable service. A custom ClearlyRated tab hosts your NPS® survey data, historical responses, shout-outs, testimonials, detractor notifications, and issue tracking and resolution outcomes – all updated automatically, in real-time.
Wait, there’s more! Unlock the full potential of your experience management program by fully automating your ClearlyRated surveys with Bullhorn. Export contacts to ClearlyRated, QC them, apply suppression rules, and send an email or SMS survey invitation to the right people, at key touch points – automatically. Click here to learn more.
Enhance Your Reputation with Third-Party Validated Proof
Our CX platform’s benchmarking and online reputation tools, along with verified testimonials, offer tangible proof of your commitment to high-quality service. This not only differentiates you from the competition but also strengthens client trust and confidence in your services.
The ClearlyRated Best of Staffing® awards for client, talent, and internal employee excellence, as well as the Best Staffing Firms for Women designation, are the most recognized achievements in the industry. Winning is compelling, third-party proof of your commitment to service excellence and includes key marketing templates, badges, plaques, and playbooks.
Your awards also live on your profile page on the ClearlyRated.com online business directory, alongside your star ratings and testimonials. Our SEO-optimized profile pages amplify the voice of your key stakeholders and improve your firm’s discoverability in organic search —most firms (70%+) can expect their ClearlyRated profile page to be featured on the first page of Google’s local search results.
Experience Amplify Recruiters
Amplify Recruiters is a dynamic, customizable tool for recruiting professionals. Recruiter pages help recruiters nurture relationships with high-quality talent by highlighting their careers, personalities, specializations, job openings, accolades, and awards. But it’s so much more than a profile page. Built on ClearlyRated’s industry-leading satisfaction survey program, Amplify Recruiters gives recruiters and their firms the unmatched ability to manage their candidate, client, and employee experience, as well as their brand’s online reputation, all on one platform.
Our data proves that by using an email widget with star ratings and a photo, candidates are 22.5% more likely to reply to a cold email and 9.4% more confident that their recruiter can find them a job. Click
Facilitating world-class experiences in the staffing industry for over 15 years
With almost two decades of staffing industry data and proprietary research, no other experience management platform understands the unique challenges and complexities of the staffing industry like ours. We’ve been an ASA preferred partner since 2007, and sent over 15 million individual surveys on behalf of staffing firms just like yours.
Contact us today for more information and a demo to see how ClearlyRated can help your firm grow.