Bullhorn provides cloud-based CRM and operations solutions for the staffing industry. Its automated data capture and customer insight technology helps companies engage candidates and win customers. Today, more than 10,000 companies rely on the Bullhorn platform to help increase sales, improve service delivery, and streamline operations. Headquartered in Boston, with offices around the world, Bullhorn employs over 950 people globally. The company is founder-led and backed by Insight Venture Partners.
Originally launched as an online marketplace, Bullhorn was used by creative types such as designers, artists, and copywriters to search for contract work. After speaking with a friend, Founder and CEO Art Papas discovered that the system closely mapped to a staffing agency’s typical relationship management workflow, so he began pitching it to recruiters. Shortly thereafter, Papas, coding the software himself, interviewed recruiters and built in the CRM functionality that they wanted. Ever since, Bullhorn’s leadership team has been focused on delivering dynamic and secure solutions for the staffing industry built in collaboration with agile development and user-centered design.
With an entrepreneurial approach and great passion for the customers we serve, Bullhorn has been leading the staffing software industry for over a decade with a variety of product offerings. Committed to being a leader in all that we do, Bullhorn partners with several non-profit organizations and participates in several different community service events throughout the year.
Bullhorn’s commitment to innovation-driven design and development has been at the forefront of its products and service offerings since inception. This philosophy and strategy has been a constant driver throughout the life of the company and will continue to be a competitive force moving forward. As a company, we understand the market and exactly what our customers need to maximize performance and boost top-line growth. We know that putting the best tools in front of a team of professionals is crucial to its success, and that is exactly why Bullhorn is dedicated to cultivating a strong innovation pipeline.
Bullhorn employees have one thing in common – we are obsessed with being the best. We care deeply about our customers and the work they do, and we care about each other. We like our people the way we like our software: agile, reliable, innovative, intelligent, and fun. We strive to create a supportive atmosphere that meshes the very best parts of startup culture – the fast pace, driven talent, rapid iteration, and career growth – with the most refreshing parts of being at a tenured company – work/life balance, stability, competitive pay and benefits, and the resources to never have to slow down or be timid.
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Bullhorn prides itself on having a company culture that encourages career development, innovation, teamwork, and fun. Bullhorn allots time each quarter for all employees to volunteer at various organizations in the Boston area, and we make it well worth it!
Bullhorn donates almost $1 million per year in cash donations and employee volunteer time to a variety of organizations, including the Germantown Neighborhood Center, The Italian Home for Children, DSS, Raise a Reader, and Youth Village’s Holiday Hero program.
As a company, we volunteer at more than 15 events per year and work with organizations including Rosie’s Place, Rebuilding Together Boston, and Youth Villages. Bullhorn Cares partners with Career Collaborative, a not-for-profit organization that helps low-income adults find and keep jobs with career potential. Since the beginning of our partnership, in 2011, Bullhorn has worked with Career Collaborative to help 74 individuals secure new careers in the Boston area. Bullhorn was recently recognized with a Silver Impact Award from Building Impact for its commitment to volunteerism. CEO Art Papas was also recognized with a 2015 Alumni Impact award from BostInno.
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Vice President of Enterprise Client Services
As VP of Enterprise Client Services at Bullhorn, Carrie Zellmer excels at creating a culture of service excellence and forming strong relationships with Bullhorn’s enterprise customers. Carrie previously served as Managing Director for MaxHire and Sendouts and was responsible for building processes and growing a team dedicated to working with new and existing customers. Carrie and her team utilized extensive industry knowledge to work directly with clients and coach new representatives. Prior to Bullhorn, Carrie spent 7 years at LaSalle Network in Chicago, where she was Vice President of Sales and Recruiting. Carrie has both a Bachelor of Science in Accounting and a master’s degree in Accountancy from the University of Wisconsin, and an MBA from the University of Chicago.
Executive Vice President of Enterprise and Salesforce
Ryan Murphy is the Executive Vice President of Enterprise and Salesforce. He began his 10-year career at Bullhorn as a finance and sales intern, affording him a 360-degree view of the software-as-a-service industry and Bullhorn’s business model. Prior to his current role, Ryan served as an Enterprise Account Executive where he honed his customer-first leadership style and championed Bullhorn’s offerings to its most strategic clients. Today, Murphy is charged with leading the enterprise strategy and go to market for both Bullhorn and Bullhorn for Salesforce, enabling customers to maximize their investments on both platforms and deliver an incredible experience to their customers and candidates. Ryan has a Bachelor of Arts in Business Administration from Boston University.
VP of Alliances and Business Development
Nina Eigerman is Bullhorn’s VP of Alliances and Business Development, responsible for the company’s technology and services partnerships. Prior to joining Bullhorn, Nina ran the Business Services practice at G2 Capital Advisors, helping agencies and their providers with capital market transactions. Earlier in her career, she was the President of Aquent Solutions and a consultant with McKinsey & Company. She also ran a full desk at a-connect, a global strategic staffing firm. Nina has a Bachelor of Arts from Harvard College and graduated from the MIT Sloan School of Management.
SVP, Client Services & Support
As Senior Vice President of Services and Support, J.R. leads global client services, professional services, and support for all Bullhorn product lines. J.R. directs both the company’s customer service and professional service efforts around the world, engaging customers throughout all points in the customer journey, both proactively and retroactively, and delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company, spanning performance management, employee and leadership development, organizational design, and strategy, all of which align to a focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and held a number of key leadership roles prior to joining Bullhorn.
Executive Vice President of Corporate Development and International
Peter oversees Bullhorn’s international operations across EMEA and APAC in his role as Executive Vice President of Corporate Development and International. Peter joined Bullhorn in 2009 and was responsible for its highly successful UK launch. In addition to growing the international team to over 50 staff and establishing Bullhorn as the UK’s market leading recruitment software in fewer than three years, Peter has expanded Bullhorn’s reach into EMEA and APAC and achieved a user base of more than 10,000 international users. Prior to taking on the launch of Bullhorn in the UK, Peter spent 20 years working in the recruitment industry and held a number of senior director roles before moving into the technology space.
Chief People Officer
As the Chief People Officer, Kim is responsible for driving a highly effective people strategy, leading global talent acquisition, and directing training and learning programs while ensuring an engaging culture. Kim brings over 20 years of human resources management experience to Bullhorn. Prior to joining Bullhorn, Kim worked for Harvard University as the Director of Organizational Effectiveness and for E Ink Corporation as the Director of Human Resources. Kim started her career in the staffing industry as a recruiter placing temporary employees. Kim graduated magna cum laude with a Bachelor of Arts in Psychology from Syracuse University and has an Master of Science in Industrial/Organizational Psychology from Rensselaer Polytechnic Institute.
Chief Revenue Officer
As Bullhorn’s Chief Revenue Officer, Mike drives the company’s global revenue growth. Mike was one of the first 15 team members of Bullhorn Inc. in Boston and relocated to London in 2010 to start up the International team. In his 6 years in London, Mike drove regional expansion into the Netherlands, Germany, Singapore, and Australia. He has supplied cloud-based solutions to recruitment consultancies in over 50 different countries worldwide for the past 10 years. Mike was born and raised in the Boston-area where he grew up an avid sport fan. He earned his Bachelor of Science in Business Management from Babson College.
Chief Marketing Officer
As CMO, Gordon Burnes directs the company’s marketing and business development efforts, including product marketing, demand generation, PR, branding, creative, and Bullhorn Marketplace. He brings a broad range of skills and experience to the company across the product, marketing, sales, and business development functions to help drive growth. Gordon was previously the IBM executive in charge of worldwide marketing for the Risk Analytics group, which became the leading provider in the industry over the course of his tenure. Prior to IBM, Gordon ran marketing and business development for OpenPages, which was acquired by IBM in 2010. Gordon has a Bachelor of Arts in Anthropology from Harvard College and an MBA from Columbia University.
President and Chief Technology Officer
As President and CTO, Matt leads Bullhorn’s architectural, technical, and software design and development efforts. He also directs the product management team’s work defining product strategy, and global customer support and success. Since joining Bullhorn in 2004, Matt has held a variety of leadership positions managing the growth of various technical and services teams, including Vice President of Professional Services. Prior to Bullhorn, Matt worked at PricewaterhouseCoopers, specializing in systems process assurance for such companies as Fidelity and State Street Global Advisors. Matt holds a Bachelor of Science in Business Administration with a concentration in Finance from Boston University’s School of Management.
Founder & CEO
Art Papas is the Founder and CEO of Bullhorn, Inc, the global leader in software for the staffing & recruitment industry. Art was the original architect of Bullhorn’s flagship Customer Relationship Management (CRM) system, which now helps more than 8,000 companies around the world run their businesses. Art is the Chairman of the Board at Career Collaborative, an organization that teaches unemployed and underemployed adults how to build careers that change lives and strengthen families. In 2014, Ernst & Young named Art an EY Entrepreneur of the Year Award Winner in New England. Prior to starting Bullhorn, Art started his career as a software engineer at Thomson Reuters. Art is a graduate of Tufts University, holding a Bachelor of Science degree in Mathematics.
SVP, Workforce & Revenue Cloud
As Bullhorn’s SVP of Workforce & Revenue Cloud, Ed drives the company’s middle office strategy and overall product offering. Ed joined Bullhorn as part of the Peoplenet acquisition where he spent 7 years as the President/CEO leading up to the acquisition in late 2017. Prior to joining the Bullhorn family, Ed has spent his career designing, building and managing technology solutions for numerous Fortune 500 companies. He has been a Partner in an ERP-focused consulting firm, a CIO for a global pharmaceutical company, a supply-chain leader for a retail company and the leader of a services company from its inception to $50MM in revenue. Ed was born in Florida but has spent the last 20+ years in Atlanta, GA. Ed loves to play golf, tennis and basketball and occasionally gets out kite boarding when the wind is just right.
Ed holds a Bachelor of Science in Industrial and Systems Engineering from the Georgia Institute of Technology and an MBA from Goizueta Business School at Emory University.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
Brian Sylvester is Bullhorn’s Chief Financial Officer (CFO) with more than 15 years of financial leadership experience. Brian leads Bullhorn’s financial, accounting, and legal functions. Prior to becoming CFO, Brian spent three years at Bullhorn in various finance & accounting roles. Prior to Bullhorn, Brian was Corporate Controller at Pegasystems, a global provider of business process management software where he scaled the finance organization during a period of 2.5x revenue growth. Brian began his career at PricewaterhouseCoopers in their technology audit practice.
Brian is a CPA in Massachusetts, has a Master’s of Science in Accounting from Boston College and a Bachelor’s of Science in Accounting from Bryant University.
SVP, Customer Success
As the Senior Vice President of Customer Success, Tamsyn leads Bullhorn’s Services and Customer Success teams. She is responsible for the successful delivery of all products and services globally and is committed to creating and maintaining incredible long-term customer experiences in the Candidate to Cash process. Tamsyn has been delivering implementations for over 25 years with companies such as SAP, Ariba, Zuora and Apttus: specializing in HR, Payroll, Procurement and Quote To Cash capability. She trained as a software engineer after studying Maths, Statistics, and Computing in England.
SVP Product, Executive Search
As Bullhorn’s SVP Product, Executive Search, Richard drives the company’s product strategy and initiatives for the executive search sector and the Invenias product. Richard joined Bullhorn as part of the Invenias acquisition in 2018, where he one of the founders and spent 14 years as the Chief Product & Technology Officer and a Board Director.
Richard brings over 25 years of business, technology and product leadership, with broad industry experience that spans the full spectrum of the staffing industry, with specific focus on executive and retained search. Prior to Bullhorn, Richard was central to the successful growth and development of the Invenias business globally, from its inception to becoming the market leading provider of executive search software.
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Chief Financial Officer
Paul Deeley is Bullhorn’s Chief Financial Officer (CFO). With more than 20 years of financial leadership experience at a variety of successful Boston-area technology companies, Paul leads Bullhorn’s financial, accounting, and legal functions. He was most recently Vice President of Finance at Constant Contact, a publicly-traded provider of Software-as-a-Service marketing solutions. Prior to Constant Contact, Paul was Director of Finance at Nokia, the world’s largest manufacturer of mobile devices. He has also held leadership positions at NMS Communications, Hill Holliday Connors Cosmopulos, and AMR Research. Paul graduated from Boston College with a Bachelor of Science degree in Accounting.
VP, Marketing Communications
Aravinda Rao Souza (Vinda) is Bullhorn’s Vice President of Marketing Communications, in charge of the company’s global public relations, analyst relations, strategic thought leadership, and internal communications strategy. A technology PR pro by trade, Vinda also manages Bullhorn’s strategic positioning with influencers and industry associations. She sits on the Board of Directors of the Massachusetts Staffing Association and the American Staffing Association’s Thought Leadership Task Force. Before joining Bullhorn in 2012 she managed marketing communications at advertising technology company DataXu. Before DataXu, Vinda spent five years in account management at a high-tech boutique PR firm, fama PR. Vinda earned her Bachelor of Arts degree in English and French from Tufts University.
SVP, Salesforce at Bullhorn
As SVP, Salesforce at Bullhorn, Brandon Metcalf is responsible for overseeing Bullhorn’s Salesforce ecosystem and go-to-market strategy. Prior to Bullhorn, Metcalf was the Co-Founder and President of Talent Rover, a software-as-a-service company that aimed to modernize the staffing and recruitment industry. Bullhorn, the global leader in CRM and operations software for the recruitment industry, acquired Talent Rover in March 2018. Before launching Talent Rover, Metcalf was Senior Director of Technology at CVPartners, a rapidly growing Inc. 500 staffing and executive search firm. He began his career in the staffing and recruitment industry at Kelly Services, where he held various roles in recruitment, sales, and territory management.
Senior Vice President of Leadership Strategy
As Bullhorn’s SVP of Leadership Strategy, Deb is responsible for cultivating great leaders so the firm can successfully execute on its ambitious growth strategy. She inspires top performance and builds a pipeline of strong leaders for the future. Prior to joining Bullhorn, she was Principal Consultant at PDI Korn Ferry where she conducted leadership assessments and provided executive coaching to clients across geographies and industries. An executive coach for more than 13 years, she was previously a faculty member at Trinity College Dublin Graduate School of Business/IMI and a senior consultant for Hay Group and Monitor Group. Deb holds a Bachelor of Arts in Architecture and a PhD in Sociology from Columbia University.