The Fuze enterprise communications platform provides the traditional PBX functionality of an on-premise telecom solution without the burdens of capacity management, CAPEX spend, platform maintenance, and unpredictable costs.
With our cloud-based platform, you get much more than just a phone system. Employees can easily access all of their business communications tools (presence, 1:1 and group messaging, SMS, MMS, audio and video conferencing, and web collaboration) from any device. Fuze facilitates seamless teamwork by helping groups connect more quickly, anytime, anywhere.
Fuze Contact Center
Fuze offers cloud contact center solutions to meet a variety of needs, ranging from basic to extremely complex – we support businesses with one to two office locations, high-end global retailers with thousands of agents across many countries, and everything in between. From dynamic call routing to the whisper feature for real-time training, the Fuze contact center solution empowers contact center supervisors to take unparalleled care of call center employees and their customers.
Fuze Data unlocks the data trapped in your communications system so you can move from insight to action. Use real-time views into your business to align your technology investments with your business objectives.
Be prepared for incoming calls
With Fuze Connect for Bullhorn, know who is calling and what he or she is calling about. Contact, candidate or lead details, as well as job orders, notes, and other records from Bullhorn are displayed on the screen when your candidates or clients are calling.
Additionally, you can start a Fuze call directly from Bullhorn with click-to-call. Don’t waste any time calling your candidates or clients.
Waste no time on post-call wrap-ups
When the call has concluded, Fuze Connect for Bullhorn tracks candidate and client related activities and saves these updates directly in the Bullhorn record. Users can also take notes directly in Fuze Connect. Bullhorn logs these notes directly following the call.